Privacy
Policy
Information on the processing of personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
1. Data Controller
The controller of your personal data is Remarkable Solutions Sp. z o.o., with its registered office in Warsaw, address: ul. Aleja Jana Pawła II 43A/37B, 01-001 Warsaw, Poland, Tax Identification Number (NIP): 5272967931 (hereinafter: the Controller).
For matters related to data protection, you can contact us at: kontakt@remarkablesolutions.pl.
2. Data We Collect
Depending on how you use our website and the Remarkable Presence mobile application, we may collect the following data:
Contact Form
- first and last name
- email address
- company name
- phone number (optional)
- type of services of interest
- message content (optional)
- NDA signing preference
Newsletter
- email address
Automatically Collected Data
- IP address
- browser type and version
- operating system
- screen resolution
- date and time of visit
- pages visited
- referral source (referrer)
Cookies and localStorage
- cookie consent preferences (stored in localStorage under the cookieConsent key and in the remarkableConsent cookie)
Remarkable Presence Mobile Application
When using the mobile application, we may collect the following data:
- authentication data from Google Sign-In (name, email address, Google identifier)
- access tokens (stored locally on the device in encrypted storage)
- device network connectivity status
- feature configuration data (feature flags retrieved from the Flagsmith server)
- data sent to and received from the Remarkable platform API (e.g., business data, posts, statistics)
- images and files cached locally on the device to improve performance
3. Purposes and Legal Bases for Processing
We process your personal data based on the following legal bases:
| Purpose of Processing | Legal Basis |
|---|---|
| Responding to inquiries submitted through the contact form | Art. 6(1)(f) GDPR (legitimate interest of the Controller) |
| Establishing and performing cooperation | Art. 6(1)(b) GDPR (necessity for the performance of a contract or pre-contractual steps) |
| Website traffic analysis and functionality improvement | Art. 6(1)(f) GDPR (legitimate interest of the Controller) |
| Marketing activities | Art. 6(1)(a) GDPR (consent) or Art. 6(1)(f) GDPR (legitimate interest) |
| Website security (spam protection, CAPTCHA) | Art. 6(1)(f) GDPR (legitimate interest of the Controller) |
| User authentication in the mobile application (Google Sign-In) | Art. 6(1)(b) GDPR (necessity for the performance of a contract) |
| Providing services through the mobile application | Art. 6(1)(b) GDPR (necessity for the performance of a contract) |
| Managing feature availability in the application (feature flags) | Art. 6(1)(f) GDPR (legitimate interest of the Controller) |
4. Cookies
Our website uses cookies and the localStorage mechanism to ensure the proper functioning of the website, analyse traffic, and personalise content. On your first visit, we display a cookie consent banner where you can manage your preferences.
Cookie Categories
| Category | Description | Can Be Disabled |
|---|---|---|
| Necessary | Cookies essential for the proper functioning of the website. These include remembering consent preferences (remarkableConsent cookie, cookieConsent localStorage). | No |
| Analytics | Allow analysis of how the website is used, measuring traffic and identifying areas for improvement. | Yes |
| Marketing | Used to display personalised advertising content and measure the effectiveness of marketing campaigns. | Yes |
| Functional | Enable remembering selected settings, such as the website language, and improve the user experience. | Yes |
Cookie preferences are stored in JSON format in the browser's localStorage (cookieConsent key) and in the remarkableConsent cookie with a validity period of 365 days. You can change your preferences at any time using the cookie banner displayed on the website.
Regardless of the settings on our website, you can also manage cookies directly in your browser settings. Disabling cookies may affect the functionality of certain elements of the website.
5. Third-Party Services
To ensure the proper functioning of the website, we use the following third-party services:
Google Fonts
The website uses fonts loaded from Google servers (fonts.googleapis.com, fonts.gstatic.com). When loading fonts, the user's browser connects to Google servers, which results in the user's IP address being transmitted to Google LLC. Data processing is carried out in accordance with Google's privacy policy: https://policies.google.com/privacy.
Cloudflare Turnstile
In our contact forms, we use the Cloudflare Turnstile service, which provides protection against spam and automated form submissions (CAPTCHA). This service may process data about the user's device and browser. Details about Cloudflare's data processing can be found in their privacy policy: https://www.cloudflare.com/privacypolicy/.
Google Sign-In (Mobile Application)
The mobile application uses Google Sign-In for user authentication. During login, Google provides us with basic profile data (name, email address). Data processing is carried out in accordance with Google's privacy policy: https://policies.google.com/privacy.
Flagsmith (Mobile Application)
The mobile application uses Flagsmith (self-hosted on our servers) for feature flag management. This service does not process personal user data — it only provides application feature configuration.
jsDelivr CDN
We use the jsDelivr content delivery network to load the Devicon icon library. When loading resources from the CDN, the user's browser connects to jsDelivr servers, which may result in the transmission of the IP address. jsDelivr's privacy policy is available at: https://www.jsdelivr.com/terms/privacy-policy-jsdelivr-net.
6. Data Retention Period
Your personal data will be stored for the following periods:
- Contact form data - until the purpose for which it was collected has been fulfilled (e.g., responding to the inquiry, completion of cooperation) or until a successful objection to processing is raised.
- Cookies and localStorage data - up to 365 days from the time of consent or until manually deleted by the user.
- Server logs - for the period necessary to ensure security and diagnostics, no longer than 12 months.
- Mobile application data - access tokens are stored on the device until logout. Account data is stored until account deletion or termination of cooperation.
- Mobile application cache - stored locally on the device until the application data is manually cleared.
7. Your Rights
Under the GDPR, you have the following rights regarding the processing of your personal data:
- Right of access - you have the right to obtain confirmation from the Controller as to whether your personal data is being processed, and to access that data.
- Right to rectification - you have the right to request the immediate rectification of inaccurate data or the completion of incomplete data.
- Right to erasure - you have the right to request the deletion of your personal data (right to be forgotten) when there are no grounds for continued processing.
- Right to restriction of processing - you have the right to request the restriction of processing in cases specified in Art. 18 GDPR.
- Right to data portability - you have the right to receive your personal data in a structured, commonly used, machine-readable format.
- Right to object - you have the right to object at any time to the processing of data based on the Controller's legitimate interest.
- Right to withdraw consent - if processing is based on consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, contact us at: kontakt@remarkablesolutions.pl.
You also have the right to lodge a complaint with a supervisory authority. The competent authority in Poland is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), address: ul. Stawki 2, 00-193 Warsaw, website: https://uodo.gov.pl.
8. Data Security
The Controller implements appropriate technical and organisational measures to ensure the protection of processed personal data, including:
- data transmission encryption using the SSL/TLS protocol
- access controls for personal data, based on the principle of least privilege
- regular reviews and updates of IT infrastructure security
- personnel training in data protection
- backup procedures
- encrypted storage of access tokens in the mobile application (Flutter Secure Storage)
9. Changes to This Privacy Policy
The Controller reserves the right to make changes to this Privacy Policy. Changes may result from changes in legislation, changes in website functionality, or changes in the scope of data processed.
The current version of the Privacy Policy is always available on this page. In the event of significant changes, we will inform you through the website.
10. Contact for Data Protection Inquiries
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
- Email: kontakt@remarkablesolutions.pl
- +48 780 257 520
- Postal address: Remarkable Solutions Sp. z o.o., ul. Aleja Jana Pawła II 43A/37B, 01-001 Warsaw, Poland
- Phone: +48 780 257 520